Accessibility Statement for the Recycle Right Website

This accessibility statement applies to https://recycleright.org.uk/.

Recycle Right is operated and managed by Merseyside Recycling and Waste Authority (MRWA).

We are committed to making this website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Our aim is to ensure that everyone can use our website regardless of ability, technology or circumstance.

We want as many people as possible to be able to:

  • navigate most of the website using only a keyboard
  • navigate using speech recognition software
  • use a screen reader (including the latest versions of JAWS, NVDA and VoiceOver)
  • zoom up to 400% without losing content or functionality
  • change colours, contrast levels and fonts using browser or operating system settings
  • access the website using desktop computers, tablets and mobile devices

We also aim to write our content in clear, plain English wherever possible.

If you need help making your device easier to use, AbilityNet provides guidance and advice.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA, due to the non-compliances and exemptions listed below.

Non-accessible Content

The content listed below is not fully accessible for the following reasons.

PDF Documents

Some downloadable PDF documents may not be fully accessible because they:

  • are not fully tagged for assistive technologies
  • do not always follow a logical reading order
  • may contain images without appropriate alternative text
  • may not contain sufficient heading structure

Where practical, we are replacing PDF documents with accessible HTML pages or remediated PDF versions.

Older documents published before 23 September 2018 are exempt from the accessibility regulations unless they are required for users to access one of our services.

Third-party Content

Some third-party services or embedded content used on this website may not fully comply with WCAG 2.2 AA because they are outside our direct control.

Where possible, we work with suppliers to improve accessibility or provide suitable alternatives.

Accessibility Improvements

Accessibility forms part of our ongoing website development programme.

We are committed to:

  • reviewing all new content before publication
  • improving the accessibility of downloadable documents
  • carrying out regular accessibility audits
  • ensuring new website functionality is developed to meet WCAG 2.2 AA wherever reasonably practicable
  • monitoring user feedback and resolving accessibility issues promptly

Feedback and Contact Information

If you experience any accessibility problems or require information in an alternative format, such as:

  • accessible PDF
  • large print
  • Easy Read
  • audio recording
  • braille

Please contact us.

Email

enquiries@merseysidewda.gov.uk

Telephone

0151 255 1444

Post

Merseyside Recycling and Waste Authority

7th Floor

No. 1 Mann Island

Liverpool

L3 1BP

When contacting us, please tell us:

  • the webpage or document you experienced difficulty with
  • the nature of the accessibility issue
  • the format you require

We aim to respond within 10 working days.

Reporting Accessibility Problems

We are always looking to improve the accessibility of this website.

If you find any accessibility problems that are not described in this statement, or believe we are not meeting the requirements of the accessibility regulations, please contact us using the details above.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not satisfied with how we respond to your complaint, you may contact the Equality Advisory and Support Service (EASS).

Technical Information About This Website’s Accessibility

Merseyside Recycling and Waste Authority is committed to making the Recycle Right website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA, due to the non-compliances described in this statement.

Preparation of this Accessibility Statement

This statement was prepared on 28 July 2026.

It was last reviewed on 28 July 2026.

The website was most recently tested against WCAG 2.2 Level AA during July 2026.

Testing included:

  • automated accessibility testing
  • manual keyboard accessibility testing
  • screen reader compatibility testing
  • colour contrast analysis
  • heading structure review
  • testing of representative page templates, forms and downloadable documents

The assessment was carried out by Clarity Creation Ltd.